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At Heartwood Wellness Co., your privacy is deeply important. I believe that a safe coaching relationship starts with transparency. This Privacy Policy outlines how I collect, use, and protect your information when you visit my website and use my services.
When you interact with my site, I may collect information you voluntarily provide, including:
Contact Information: Your name, email address, and phone number when you fill out a contact form, booking form, or newsletter sign-up.
Coaching Intention Data: Any wellness goals, background context, or personal notes you choose to share with me in your initial outreach and subsequent sessions.
Automatically Collected Information (Cookies): When you browse the site, certain information about your device and website usage is automatically collected via Google Analytics. This may include your IP address, browser type, and pages visited, which helps me improve the website experience. You can disable cookies in your browser settings if you prefer.
I use the information I collect strictly to:
Respond to your initial inquiries and schedule coaching sessions.
Prepare for our coaching sessions and tailor our wellness partnership to your specific goals.
Send you direct communications regarding your appointments or coaching agreement.
Send you wellness-related newsletters and other curated content, which you may unsubscribe from at any time.
I do not sell, rent, or share your personal information with third parties for marketing purposes. Period.
I implement standard administrative and technical security measures to safeguard your personal information. However, please note that no method of transmission over the internet is 100% secure. While I strive to protect your data, I cannot guarantee its absolute security.
My website may include links to third-party scheduling platforms (Cal.com) or external e-commerce sites (Gumroad). I encourage you to review the privacy policies of those specific platforms, as I do not control their independent data practices.
I may update this Privacy Policy from time to time to reflect changes in my practices. Any updates will be posted on this page with a revised effective date.
If you have any questions or concerns about how your data is handled, please reach out to me directly at elliott@heartwoodwellnessco.com.
Welcome to Heartwood Wellness Co. By accessing this website or engaging in my coaching services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
Heartwood Wellness Co. provides community-focused health and wellness coaching.
Coaching vs. Medical Treatment: Coaching is a peer-supported method of collaborative goal-setting and accountability. It is not medical, clinical, or mental health treatment.
No Diagnosis/Prescriptions: I do not diagnose health conditions, treat illness, or prescribe medications or clinical treatments. My coaching is a tool to help you build sustainable habits and manage daily stress, acting as a partner in your personal wellness journey.
Emergency Situations: My services are completely non-clinical. If you are experiencing a medical or mental health emergency, please contact 911, your primary care physician, or local emergency services immediately.
Soft Launch Structure: During my Summer 2026 soft launch (effective June through December, subject to change at any time), coaching sessions are priced at $10 per 30-minute block.
Waiver Policy: I firmly believe wellness is a human right. If my standard rate presents a financial hardship, you may request a fee waiver on your initial consultation booking form. Waivers are granted gracefully, no questions asked.
Initial Discovery: Clients begin with a free 15-minute consultation over phone or Google Meet to determine if my coaching style is a mutual fit.
Session Blocks: If we move forward, coaching agreements cover six 30-minute coaching sessions. To ensure momentum and commitment, these sessions must be scheduled and completed by December 31, 2026. Any unused sessions after this date will automatically expire and are non-refundable.
Termination: Both the coach and the coachee reserve the right to terminate the coaching agreement and professional relationship at any time, for any reason.
All original text, layout structures, and media assets on heartwoodwellnessco.com and Gumroad are the property of Heartwood Wellness Co. and may not be reproduced without explicit permission.
Heartwood Wellness Co. and its coach are not liable for any direct or indirect outcomes resulting from behavioral changes or goals set during coaching sessions. Clients assume full personal responsibility for their health choices, lifestyle adjustments, and physical activities.
These terms are governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles. Any legal actions or disputes must be handled within Kent County, Michigan.
At Heartwood Wellness Co., inclusivity, equity, and dignity are not just checkboxes—they are the foundational roots of my practice. I believe that true individual well-being cannot exist without collective liberation.
Heartwood Wellness Co. explicitly prohibits discrimination, harassment, or the denial of services based on race, color, religion, creed, national origin, ancestry, age, physical or mental disability (including neurodivergence and executive dysfunction), medical condition, genetic information, marital status, sex, sexual orientation, gender identity, gender expression, military or veteran status, socioeconomic background or any other protected status.
LGBTQIA2S+ Affirming: This is a safe, celebratory, and affirming environment for all sexual orientations, romantic orientations, and gender identities. Your pronouns, chosen name, and lived experiences are respected without question.
Neurodivergent & Accommodation-Focused: As an AuDHD-led practice, I recognize that mainstream systems fail non-linear brains. I am committed to providing necessary accommodations to ensure my coaching, communication, and resources are accessible, dopamine-friendly, and supportive of your unique nervous system.
Disability Justice & Dynamic Access: I recognize that traditional wellness spaces are deeply ableist and physically exclusionary. Whether you navigate chronic illness, chronic pain, a physical disability, or a dynamic disability where your capacity changes from day to day, your physical reality is respected here. I am committed to hosting sessions in digitally accessible spaces, offering flexible pacing, and ensuring that our coaching accommodates your physical body and energy levels exactly as they are.
Health Equity & Body Sovereignty: I reject restrictive, fatphobic, and ableist frameworks of wellness. Your body belongs entirely to you, and our work together will always honor your autonomy, personal values, and capacity.
Anti-Racist: As a white person, I acknowledge the deep roots of racism within my body and spirit and the impact of this and the settler colonialism that has been perpetrated by myself and my ancestors. I honor the work of Black, Indigenous and other People of Color and their wisdom, especially in the healing and wellness space. I acknowledge that perfectionism is a tool of white supremacy and that healing from collective and historical trauma takes time, work, and the willingness to be uncomfortable.
If you require specific accessibility accommodations—such as closed captioning, camera-off options, flexible session lengths, or alternative document formats—to comfortably engage with my services, website, or sessions, please let me know. I am fully committed to collaborating with you to create a space where you can safely exit survival mode. I also welcome feedback on my website and related pages via direct email at elliott@heartwoodwellnessco.com.